Talkspace Reviews

Talkspace offers comprehensive telehealth treatment options, including therapeutic services and psychiatric care. The platform provides therapy, psychiatry, and couples therapy services. Therapy at Talkspace refers to talk therapy, also known as psychotherapy. Therapists include psychologists, social workers, marriage and family therapists, and counselors. They are not able to prescribe medication. For medication prescription, Talkspace gives the option to switch to psychiatry or sign up for psychiatry in addition to therapy.

The cost of therapy at Talkspace is between around $60 – $90 per week. All plans must be purchased in a minimum increment of a month. A la carte live sessions can be added to any plan for $65. All live sessions are 30 minutes in length. The subscription-based online therapy platform costs between $276 – $436 monthly for anyone ages 13+ across the US and internationally.

Many employers cover Talkspace for free, either directly with an employer code or through an Employee Assistance Plan (EAP). Most major health insurance plans cover Talkspace therapy, and if your plan does you’ll likely only pay a copay (typically $25). If you pay out-of-pocket Talkspace therapy plans begin at $69/week. Exact pricing information for Talkspace isn’t available until you sign up.

In addition to the services mentioned above, Talkspace iOS app users will also have access to self-help tools and exercises. These include exercises for deep breathing, focusing, sensory awareness, journaling, overcoming worry, and navigating the negative.

Talkspace is a popular online therapy platform that offers a variety of mental health services. The platform provides individual counseling for anyone aged 13 and older, couples counseling for adults, and teen therapy. In addition to therapy services, Talkspace also offers psychiatry and medication management services. Users can message their therapists at any time and receive ongoing support via secure messaging and live video sessions. The platform also offers mental health webinars. If a user is working with a psychiatrist on Talkspace, they can prescribe and manage medication. The platform boasts a vast network of licensed therapists and many large health insurers cover the services offered on Talkspace. The flexibility of choosing weekly or monthly live sessions is another feature that makes Talkspace stand out. Outside of therapy sessions, Talkspace offers videos and exercises to help alleviate stress and improve coping skills. The interface is user-friendly and if a therapist isn't a good match, switching is easy. Periodic in-app assessments help measure a user's overall progress. However, when being matched with a therapist, users are only able to see three options at a time and there's no guarantee they'll be matched with their preferred therapist.

Talkspace.com has a refund policy but does not have a shipping policy as it is an online therapy platform. The refund policy states that Talkspace is not able to grant refunds for services rendered, and fees associated with but not limited to: Subscription costs and co-pays; Live sessions canceled less than 24 hours prior to the confirmed session's start time; or Live sessions missed by the client. However, their support team can evaluate a request for a refund, provided that the request is received within 90 days of the charge’s posting date to your bank or credit card statement. While striving to ensure your satisfaction, it's important to keep in mind that refunds are not guaranteed. Rest assured, they are committed to working closely with you to address any concerns and find a satisfactory resolution. To cancel your subscription, you must cancel from wherever you purchased it: From Apple store or Google Play store. If you've successfully cancelled, beneath your Talkspace Go subscription in either the Apple Settings or the Google Play app, you should see a gray print indicating either "expires on" or "cancels on" respectively. The refund process varies depending on where you purchased your Talkspace Go Subscription. From Apple store, please contact Apple Support for assistance with obtaining a refund. From Google Play store, please email help@getlasting.com with a copy of your purchase receipt or Google Play Order Number (begins with GPA). Their support team will review your request for a refund, provided that the request is received within 90-days of the charge’s posting date to your bank or credit card statement.

Talkspace.com offers a variety of payment methods. Major credit cards like Visa, Mastercard, American Express, and Discover are accepted. Depending on availability, services like Apple Pay or Google Pay may also be used. In addition to these, payment can be made through major U.S. health plans, employer coverage, Employee Assistance Programs (EAP), and out-of-pocket with a credit or debit card. It's important to note that Talkspace uses a subscription model where clients pay a monthly rate for their therapy. For security reasons, clients are asked to maintain payment information on file through their account settings. All personal information is maintained and secured by a national payment processor. Talkspace does not store any personal financial information. Clients can update their payment information through their account settings on the website.

To sign up for Talkspace, follow these steps:

1. Head to the Talkspace website.
2. Click on "Get Started" in the top-right corner.
3. Choose the type of therapy needed: online therapy, psychiatry, or couples therapy.
4. Follow the prompts and answer the assessment questions.

After these steps, a personalized match with a provider is typically made within 48 hours. Then, select a plan that’s right for you and start therapy. Meet your therapist, set goals, and begin your journey to feeling better. Remember, Talkspace offers therapy for individuals, teens, and couples, across a wide range of specialties. Connect with a licensed therapist from the comfort of your device—by live video, text, or phone. It's a comprehensive and convenient way to take care of your mental health and wellness.

Talkspace offers comprehensive telehealth treatment options, including therapeutic services and psychiatric care. The cost of Talkspace therapy plans begins at $69/week3. However, the exact pricing can range from $276 – $436 monthly4. These costs ultimately depend on your geographic location and therapist availability4. It's also worth noting that many employers cover Talkspace for free, either directly with an employer code or through an Employee Assistance Plan (EAP). Most major health insurance plans cover Talkspace therapy, and if your plan does, you'll likely only pay a copay, typically around $253.

Talkspace is an online therapy service that offers secure, text-based therapy with optional live video sessions. It matches users with a qualified therapist and allows them to exchange messages in a one-on-one conversation. The service is flexible, convenient, and affordable. Users can talk with their therapist from anywhere if they have a computer or mobile device and an internet connection. The service can connect users with a psychiatrist who can evaluate them and prescribe medication that can be picked up from a local pharmacy. Talkspace will match users with a psychiatrist licensed in their state. Users can choose their therapist from three options, allowing them to somewhat customize their experience. They can switch therapists whenever they want at no extra cost. Many health insurances cover Talkspace services. The platform encrypts conversations and offers a password-secured login system to keep data private. However, exact pricing information for Talkspace isn’t available until users sign up. Some users have reported that therapists’ responses felt short and surface-level. Unlike in-person therapy, it’s hard to really relate and feel like the therapist is getting to know users in a way that’s productive. Overall, Talkspace has received mixed reviews, with some users finding it very useful and others not as much. It's recommended to consider individual needs and preferences when deciding whether to use this service.

Yes, you may save an additional 10-20% if you choose to be billed quarterly or biannually, in addition to the savings you already receive by choosing Talkspace over in-person, out-of-network therapy.

Messaging Therapy starts at $69 USD per week, Video + Messaging Therapy starts at $99 USD per week, and Video + Messaging + Workshops starts at $109 USD per week. Subscribers to these plans can purchase additional Live Session credits for $65 USD each.

For security, confidentiality, and HIPAA compliance, communication between you and your therapist will have to occur via private messaging or live sessions on the Talkspace platform. The use of phone calls, Skype, FaceTime, Google Hangouts, and other digital communication outside of the Talkspace platform is not supported.